1. Information we collect
We collect only the information Savira needs to work:
- Account data. Your email address and the name you choose when creating your account.
- Content you create. Your relationship start date, important dates, memories, notes, and photos you choose to save in the app. This content is private: only you and your partner can see it.
- Usage data. Anonymous interaction events within the app (screens visited, features used, crashes) to understand what works and what to improve.
- Device data. Model, operating system, language, and an installation identifier, used for diagnostics and compatibility.
We do not collect your precise location or your contacts, and we do not access your photo library beyond the photos you choose to upload yourself.
2. How we use your information
- Display your counter, dates, and memories, and sync them between your device and your partner's.
- Send you notifications about anniversaries and important dates, if you turn them on.
- Keep you signed in and protect your account.
- Analyze app usage in aggregate to improve it and fix bugs.
- Respond to your support requests.
We never use the content of your memories, notes, or photos for advertising, nor do we analyze it for commercial purposes.
3. Third-party services
To operate Savira we use providers that process data on our behalf, under their own privacy policies:
- Supabase. Authentication and storage of your account content (profile, dates, memories, and photos). Supabase Privacy Policy.
- Firebase (Google). Push notification delivery. Firebase Privacy Policy.
- PostHog. Product usage analytics. PostHog Privacy Policy.
- Vercel. Hosting and anonymous analytics for this website (not the app). Vercel Privacy Policy.
4. Who we share data with
We do not sell your personal data, nor do we share it with third parties for advertising. We only share information in these cases:
- With your partner, when you link your accounts: shared content (counter, dates, memories) is visible to both of you.
- With the providers listed in the previous section, to the extent necessary to provide the service.
- If required by law, or to protect rights, safety, or prevent fraud.
5. Data retention
We keep your data while your account is active. If you delete your account, your personal information and your content are removed from our systems within a maximum of 30 days, except for what we must retain due to legal obligations. Analytics data is kept in aggregated or anonymized form.
6. Deleting your account and your data
You can delete your account and all your data at any time:
- From the app: Settings → Sensitive zone → Delete account. If your account is linked to your partner's, you must first unlink your Space (Settings → Sensitive zone → Unlink); after the 30-day grace period to reactivate it, you will be able to delete your account.
- By email: write to us at saviraoficialapp@gmail.com from the email associated with your account with the subject "Delete my account" and we will process it within a maximum of 30 days.
Deleting your account removes your profile, your counter, your dates, memories, and photos. If your account was linked to your partner's, the content you both shared stops being available to you; your partner keeps their own account.
7. Security
Your data is transmitted encrypted (TLS) and stored on Supabase's infrastructure with strict access controls. No system is infallible, but we apply reasonable technical and organizational measures to protect your information, and we will notify you if a security incident affecting your data occurs.
8. Minors
Savira is intended exclusively for people aged 18 and over, and we do not knowingly collect data from minors. If you believe a minor has provided us with personal data, write to us and we will delete it.
9. Your rights
Depending on the legislation that applies to you (including the GDPR in the European Union and Law 1581 of 2012 in Colombia), you have the right to:
- Access the data we hold about you and request a copy.
- Correct inaccurate data.
- Delete your account and your data.
- Withdraw your consent or object to certain processing.
- File a complaint with your country's data protection authority.
To exercise any of these rights, write to us at saviraoficialapp@gmail.com.
10. Changes to this policy
We may update this policy when the app or regulations change. We will publish the new version on this page with its update date and, if the change is significant, we will let you know within the app.
11. Contact
If you have questions about this policy or about your data, write to us at saviraoficialapp@gmail.com. We usually reply within 5 business days.